Symantec endpoint protection 12 clients not updating

It worked perfectly on my laptop but that's not a suitable location for it.So, the only solution was to reinstall version 10, which is once again working perfectly.If I look at the "Show Live Update Downloads" screen, it is empty and says "No Live Update Content has been downloaded".The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.Proxy to use system settings, LU scheduling every 4hr w/ 2hr retry.

I see entries that state "SEPM is available to provide updates, so scheduled Live Update was skipped.

:-) Today, I uninstalled the manager software and the client software from the server.

I then reinstalled, following the Symantec "Best Practice" for SBS 2003 Servers.

Not sure if I have a misconfiguration on the SEPM or am missing some firewall exceptions using Windows firewall not the SEP firewall [have hardware firewall at gateway].

I am using the install default policy for liveupdate routines.

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